Select your language

Exchange and return of goods

Please exchange and return the goods

Given the Law of Ukraine “On the Protection of the Rights of the Owner”, you can exchange or return the goods within 14 days from the day of purchase for the same person:

  • The product and its elements do not show any traces of corruption;
  • complete set and complete packaging;
  • daily mechanical and other damage;
  • Unpacked replacement items and supplies
    cannot be exchanged or returned;
  • when exchanging and returning goods, the services of the Nova Poshta courier service are paid by the buyer.

It is impossible to turn or exchange goods that are in good order. Such goods can be exchanged only after informing the service center about the impossibility of correcting the defect.

How to exchange or return an item?

You can exchange or return the goods in our office at the address:

m. Kiev, Kharkivske Shose, 121 (building B)only on weekdays from 09:00 to 17 :00

You can also send the goods back using the Nova Poshta courier service.

To exchange or return an item, you must:

  • contact our manager at 0669352105, 0986696469,
    fill out an application for exchange or return;
  • Fill out the contact form with the appropriate contact details;
  • please contact the manager to exchange the product for a similar
    or method of turning back pennies.

 

PUBLIC OFFER AGREEMENT

for procurement, supply, sales and delivery of goods

This agreement between FOP "Yuliya Serhiivna Krivorotenko", hereinafter referred to as the "Seller" and providing services to the website, hereinafter referred to as the "Register", is an agreement of entrustment for the procurement, procurement and delivery of Goods and means the main understanding of the agreement laziness, bathing and delivery of goods via the Internet site https://apteka.aschbach.com.ua/ The Buyer, who is engaged in the preparation of the Product, accepts his agreement for the purchase and sale of goods (hereinafter referred to as the Agreement) at the present time.

1. MEANING OF TERMS

1.1. Public offer (hereinafter referred to as the “Offer”) - a public proposal of the Seller, addressed to an unspecified number of people, to establish with the Seller an agreement for the purchase and sale of goods in a remote way (hereinafter referred to as the “Agreement”) on the basis that fits into this Offer i, including all add-ons.< /p>

1.2. Order – the Deputy’s decision to order the goods and delivery, issued in the online store and/or an order for additional delivery and delivery of goods.

2. ZAGALNI POSITIONS

2.1. The following information is provided with the official position (offer) of the online store https://apteka.aschbach.com.ua/ whatever an individual (hereinafter referred to as the Buyer) enters into an agreement for the purchase and sale of goods. The purpose of the agreement is public, in accordance with Article 633 of the Civil Code of Ukraine, which is the same for all buyers.

2.2. In accordance with Article 642 of the Civil Code of Ukraine, this proposition (offer) is fully accepted and unconditionally accepted, which confirms the formation of the Agreement for the purchase and sale of goods on the basis of lower minds, the fact of execution and Confirmation of agreement.

2.4. The Purchaser confirms that the completed Agreement has been approved and that this proposal (offer) will be accepted by him without hesitation.

2.5. By concluding the Agreement (that is, accepting the proposals (Offers) by way of execution of the Contract), the Buyer confirms the following:

The buyer is fully aware and agrees with this proposition (offer);

Vin grants permission for the collection, processing and transfer of personal data in accordance with the entire term of the Agreement, as well as for the duration of the necessary boundary line after completion dii. In addition, according to the Agreement, the Contractor confirms that there are no notifications (without additional information) about the rights established by the Law of Ukraine “On Protection of Personal Data”, about the purpose of collecting data, as well as about those that your personal data is transferred to the Seller tsyu with the method of viconny of the minds of tsyogo Agreement, the possibility of carrying out mutual frosts, as well as for the withdrawal of documents, assets and other documents. The Deputy also agrees that the Seller has the right to grant access and transfer his personal data to third parties without any additional notification to the Deputy, without thereby changing the processing of personal data. The observance of the rights of the Deputy as a subject of personal data is based on the Law of Ukraine “On the Protection of Personal Data” to your knowledge and understanding.

3. PRICE OF PRODUCT

3.1. Price for skin this product is listed on the website of the online store.

3.2. The seller has the right to unilaterally change the price of any product.

3.3. Whenever the price of a Product changes, the Seller undertakes to inform the Buyer about the change in the price of the Product.

3.4. The Buyer has the right to confirm or cancel the Purchase Order for the Product, if the price has been changed by the Seller after the Order has been issued.

3.5. Exchange of the price by the Seller for payment by the Buyer is not allowed.

3.6. The Seller declares the possibility of delivery of the Product on the website to the online store or notifies the Purchase at the time of registration by the Operator.

3.7. The Buyer's obligation to pay for the Goods is respected from the moment of payment to the Seller.

3.8. Payments between the Seller and the Buyer for the Goods are carried out in the ways indicated on the website of the Online Store in the “Delivery and Payment” section.

4. REGISTRATION OF REGISTRATION

4.1. Ordering of the Product is made by the Buyer through the Operator at the telephone:

+380669352105, +380986696469, or through the service of the online store website https://apteka.aschbach.com.ua/

4.2. When applying for an online store on the website, the Buyer undertakes to provide the following registration information:

4.2.1. Nickname of the Buyer or the person indicated by him (selected);

4.2.2. Addresses for delivery of the Goods (delivery to the Buyer’s address);

4.2.3. Email addresses (not the required filling field);

4.2.4. Contact phone.

4.3. The name, quantity, article number, price of the Product purchased by the Buyer is indicated by the Buyer on the website of the online store.

4.4. If the Seller requires additional information, it has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing clear services to the Purchaser when purchasing goods in the online market.

4.5. When completing an Agreement through the Operator (clause 4.1 of the Offer), the Buyer is required to provide the information specified in clause 4.2. current offer.

4.6. If the Buyer accepts this Offer, it is necessary for the Buyer to enter the necessary data in the registration form on the website of the Online Store or before the time of registration through the Operator. After completing the Agreement through the Operator, data about the Buyer is registered in the Seller’s database.

4.7. The Buyer represents the accuracy of the information provided when completing the Purchase Order.

4.8. The remote purchase and sale agreement between the Seller and the Buyer must be established from the moment of electronic registration on the service website of the online store or the Seller issues a cash receipt or sales receipt or something else document that confirms payment for the Goods.

5. DELIVERY AND TRANSFER OF GOODS TO THE BUYER

5.1. The methods, order and line of delivery of goods are indicated on the website in the section “Delivery and payment”. The procedure for the delivery of purchased goods The buyer contacts the online market operator at the time of making the purchase.

5.2. Self-importation of goods:

5.2.1. After filling out the application, the buyer can get the order and pick up his goods at the address: Kiev, highway. Kharkivske 121, building B, Mon – Fri from 09:00 to 17:00

5.2.2. The right of authority and risk of loss or damage to the goods to pass to the Deputy or Representative from the moment the goods are picked up by the owner and signed by the Parties of the sales receipt and/or agreement (and/or entrusted with the receipt and delivery of the goods) for delivery.

5.3. Delivery of goods is carried out by the authorities of the online store, including delivery, or due to the involvement of third parties (carrier).

5.4. When the goods are recovered, the Reseller is responsible, in the presence of a representative of the courier, to verify the authenticity of the Goods and certain characteristics (name of the product, quantity, completeness, term of accessory).

5.5. The Deputy or the Representative of the Deputy, upon receipt of the goods, confirms with his/her signature on the sales receipt and/or the order for the delivery of the goods, which makes no claims to the quantity of the goods, based on the completeness of the goods.

6. RETURN TO PRODUCT

6.1. The deputy has the right to be in possession of the goods any hour before the transfer, and after the transfer of the goods - in accordance with the law of Ukraine “On the protection of the rights of co-owners.”

6.2. The manager does not have the right to be considered as a product of reliable quality, which may be individually significant, since the value of the product may be victorious, including the Companion, any additional addition, (including non-standard ones, for the due date Deputy Deputy, size it up differently). Confirmation that the product is individually significant is the variability of the dimensions of the product and other characteristics that are listed in the online store.

6.3. When returning the goods, in cases specified by law and this Agreement, please contact the address indicated on the website this is in the “Delivery and payment” section.

6.4. Whenever a Buyer considers a product to be of good quality, the Seller will change the size of the product, but the seller will pay for the delivery of the product that is being rotated.

6.5. Reversal of the amount specified in clause 6.4. This is valid for 7 business days after the product has been returned by the store.

7. RANGE OF STORIES

7.1. The seller is not responsible for the damage, I am purchasing from the illegal goods that were previously listed on the website https://apteka.aschbach.com.ua/< /a> and get it from the Seller.

7.2. The Seller bears no responsibility for incorrect, untimely, and untrue information.

7.3. The Seller and the Buyer bear responsibility for the violation of their demands in accordance with the law of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer is obliged to comply with external obligations or often to avoid their own problems, as they are due to force majeure situations such as war or civil war. ii, earthtruck, again, after burning those other spontaneous hardships that were caused independently by the will of the Seller and/or Purchase after completion of the contract. The Party, which cannot vindicate its own cravings, secretly informs about the other Party.

ADDRESSES AND DETAILS

FOP "Krivotenko Yulia Sergiivna"

Addresses: Ukraine, metro Kiev, Kharkivske highway 121, building B

EDRPOU 2935409300

Rakhunok: UA043052990000026006026708587

at PJSC CB "PRIVATBANK" near Kiev

Bank details

In Germany

Recipient: ESPERON GmbH
Bank:  Postbank Frankfurt, Deutschland
Current account:       Konto: 11 471 603 
Bank account:      BLZ: 500 100 60
IBAN: DE75500100600011471603
BIG: PBNKDEFF
Address bank:Eckenheimer Landstr. 242
60320 Frankfurt am Main
Legal addressof the company
ESPERON GmbH
Südweg 10
53773 Hennef
Deutschland

Payment  by Pay-Pal  (+ 5.4%)

For payment via Pay-Pal: info@dina-aschbach.de

Bfast postal order WesternUnion or   MoneyGram

to the name  Aschbach  Dina
Deutschland
Please note that in Germany the surname comes first, check this on the computer when sending the payment