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PRIVACY POLICY

This Privacy Policy for personal data (hereinafter - the Privacy Policy) applies to all information that the online store "APTEKA ASHBAKH",

located on the domain name of the store address, can be obtained by the User while using the website of the online store, programs and products of the online store.

1. DEFINITION OF TERMS

1.1 The following terms are used in this Privacy Policy:

1.1.1. Administration of the website of the Internet store (hereinafter - the Administration of the site) » - authorized employees of the site management, acting on behalf of APTEKA ASHBAH, who organize and (or) carry out the processing of personal data, as well as determine the purpose of processing personal data, the composition of personal data to be processed , actions (operations) performed with personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to a natural person (subject of personal data).

1.1.3. "Processing of personal data - any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing ), use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - mandatory for compliance by the Operator or another person who has gained access to personal data, the requirement not to allow their distribution without the consent of the subject of personal data or the presence of another legal basis.

1.1.5. "User of the Internet store site (hereinafter ? User)" - a person who has access to the Site through the Internet and uses the Site of the Internet store.

1.1.6. "Cookies" are small pieces of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request every time when trying to open a page of the corresponding site.

1.1.7. "IP address" is the unique network address of a node in a computer network built on the IP protocol.

2. GENERAL PROVISIONS

2.1. The User's use of the Internet store site means agreement with this Privacy Policy and the terms of processing the User's personal data.

 

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Internet store site.

 

2.3. This Privacy Policy applies only to the website of the APTEKA ASHBAH online store. The online store does not control and is not responsible for third-party sites to which the User can go via the links available on the online store website.

2.4. The site administration does not verify the authenticity of personal data provided by the User of the Internet store site.

 

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration of the website of the online store with respect to non-disclosure and ensuring the confidentiality protection regime of personal data, which the User provides at the request of the Administration of the website when registering on the website of the online store or when placing an order for the purchase of Goods.

 

3.2. Personal data allowed for processing within the framework of this Privacy Policy is provided by the User by filling out the registration form on the website of the ASHBAK PHARMACY online store, the section contacts and placing orders includes the following information:

 

3.2.1. last name, first name, patronymic of the User;

 

3.2.2. contact phone;

 

3.2.3. email address (e-mail);

 

3.2.4. address of delivery of the Goods;

 

3.2.5. the User's place of residence.

 

3.3. The online store protects Data that is automatically transmitted when viewing advertising blocks and when visiting pages on which a system statistical script ("pixel") is installed:

 

  • IP address;
  • information from cookies;
  • information about the browser (or other program that accesses the display of advertisements);
  • access time;
  • address of the page on which the advertising block is located;
  • referer (address of the previous page).

3.3.1. Disabling cookies may make it impossible to access parts of the online store site that require authorization.

 

3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used for the purpose of identifying and solving technical problems, to control the legality of financial payments made.

 

3.4. Any other personal information not specified above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and non-distribution, except for the cases provided for in clause 5.2. and 5.3. of this Privacy Policy.

 

4. PURPOSE OF COLLECTION OF PERSONAL INFORMATION OF THE USER

's 4.1. The Administration of the online store site can use the User's personal data for the following purposes:

 

4.1.1. Identification of the User registered on the website of the online store for placing an order and (or) concluding a contract for the sale of goods remotely from the online store APTEKA ASHBAK.

 

4.1.2. Providing the User with access to personalized resources of the Online Store Site.

 

4.1.3. Establishing feedback with the User, including sending messages, requests related to the use of the Online Store Site, providing services, processing requests and applications from the User.

 

4.1.4. Determining the location of the User to ensure security and prevent fraud.

 

4.1.5. Confirmation of authenticity and completeness of personal data provided by the User.

 

4.1.6. Creation of an account for making purchases, if the User has agreed to create an account.

 

4.1.7. Notification of the User of the Online Store Site about the status of the Order.

 

4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, disputing payment, determining the right to receive a credit line by the User.

 

4.1.9. Providing the User with effective customer and technical support in the event of problems related to the use of the Online Store Site.

 

4.1.10. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the online store or on behalf of the online store's partners.

4.1.11. Carrying out advertising activities with the consent of the User.

4.1.12. Providing users with access to sites or services of online store partners for the purpose of obtaining products, updates and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.

 

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, exclusively for the purpose of fulfilling the User's order placed on the Website of the online store "APTEKA ASHBAK ", including delivery of the Goods.

 

5.3. The User's personal data may be transferred to the authorized bodies of the state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

 

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

 

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from illegal or accidental access, destruction, alteration, blocking, copying, distribution, as well as other illegal actions of third parties.

 

5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

 

6. OBLIGATIONS OF THE PARTIES

6.1. The user is obliged to:

6.1.1. Provide information about personal data necessary for using the Online Store Site.

 

6.1.2. Update, supplement the provided information about personal data in case of changes to this information.

 

6.2. The site administration is obliged to:

6.2.1. Use the received information exclusively for the purposes specified in Clause 4 of this Privacy Policy.

 

6.2.2. To ensure that confidential information is kept confidential, not to be disclosed without the prior written permission of the User, as well as not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the User, with the exception of clause 5.2. and 5.3. of this Privacy Policy.

 

6.2.3. To take measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.

 

6.2.4. To block personal data belonging to the relevant User from the moment of application or request by the User or his legal representative or the authorized body for the protection of the rights of the subjects of personal data for the period of verification, in case of detection of unreliable personal data or illegal actions.

 

7. RESPONSIBILITY OF THE PARTIES

7.1. The administration of the site has not fulfilled its obligations, is responsible for the damages caused by the User in connection with the improper use of personal data, in accordance with the legislation of Ukraine, with the exception of the cases provided for in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.

 

7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:

 

7.2.1. Became public property before its loss or disclosure.

 

7.2.2. It was received from a third party before it was received by the Site Administration.

 

7.2.3. It was disclosed with the consent of the User.

 

8. DISPUTE RESOLUTION

8.1. Before filing a claim in court in disputes arising from the relationship between the User of the Internet store site and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).

 

8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, inform the applicant of the claim in writing about the results of the consideration of the claim.

8.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.

 

8.4. The current legislation of Ukraine applies to this Privacy Policy and relations between the User and the Site Administration.

 

9. ADDITIONAL TERMS

9.1. The site administration has the right to make changes to this Privacy Policy without the User's consent.

 

9.2. The new Privacy Policy enters into force from the moment it is posted on the Online Store Site, unless otherwise provided by the new version of the Privacy Policy.

 

9.3. All suggestions or questions regarding this Privacy Policy should be reported to the section of the website of the online store

 

9.4. The privacy policy is posted on the page https://apteka.aschbach.com.ua/

 

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Bank details

In Germany

Recipient: ESPERON GmbH
Bank:  Postbank Frankfurt, Deutschland
Current account:       Konto: 11 471 603 
Bank account:      BLZ: 500 100 60
IBAN: DE75500100600011471603
BIG: PBNKDEFF
Address bank:Eckenheimer Landstr. 242
60320 Frankfurt am Main
Legal addressof the company
ESPERON GmbH
Südweg 10
53773 Hennef
Deutschland

Payment  by Pay-Pal  (+ 5.4%)

For payment via Pay-Pal: info@dina-aschbach.de

Bfast postal order WesternUnion or   MoneyGram

to the name  Aschbach  Dina
Deutschland
Please note that in Germany the surname comes first, check this on the computer when sending the payment